Terms of Use
These terms are the agreement between you and HURYN Sp. z o.o., ul. Hoża 29, 00-521 Warszawa, Poland (KRS 0000893173, NIP 7011027727, REGON 388627882) — “we” — for your use of AskOne. By opening a room or joining one, you accept them.
1. What AskOne is
A live question-and-answer tool. A host opens a room and gets a join code; an audience opens the link and asks and upvotes questions without an account. Whoever opens an organization room chooses whether questions are held for approval first. Rooms started inside Zoom or Google Meet, or from ChatGPT, without an AskOne account always use AI moderation.
2. Accounts
- You need an account to manage organization rooms. Inside Zoom, Start Q&A lets you open and moderate your own temporary rooms without an AskOne account, where the feature is available. In Google Meet, signing in with Google does the same, and so does the AskOne plugin in ChatGPT. You do not need an account to take part in any room.
- Keep your sign-in credentials to yourself. You are responsible for what happens under your account.
- An organization’s administrator decides who joins it and what role they hold, and is responsible for the rooms that organization runs.
- You must be at least 16, or have your guardian’s permission.
Selecting Start Q&A, signing in with Google in the Google Meet add-on, or asking the AskOne plugin in ChatGPT to create a room or a poll, accepts these terms and the linked Privacy Policy. Your Zoom, Google or ChatGPT identity lets you find your temporary rooms again; it does not give you an AskOne membership. Choose Sign up to keep your rooms, create an account or sign in, choose an organization you may manage, and confirm to retain them there. Keeping moves all your remaining rooms, including closed ones; if the organization is at its open-room limit, an incoming open room will be closed.
3. Your content
Questions and display names belong to whoever wrote them. We do not rewrite them. You grant us only the permission we need to run the service: to store, display and transmit that content to the room it was written for, and to send it to the processors named in our privacy policy for the screening described in section 4.
Questions are public within their room. Anyone holding the join code can read the approved queue, and the projector view shows it on a wall. Do not put anything in a question you would not want read out.
4. Moderation, and who answers for it
In organization rooms, moderation is a choice: the workspace chooses when it creates a room, and may change it at any time afterwards. Manual moderation holds a question until an administrator or moderator approves it. AI moderation classifies it first and holds uncertain questions, and any using a word on our short list of known offensive words, for a person; model rejections remain reversible by a moderator. With moderation off, every question is visible the moment it is asked. Turning moderation off makes the questions already waiting visible to everyone in the room, including on the projector; turning it on holds only new questions and leaves what has already been approved visible. Automated moderation can make mistakes; the workspace that owns a room is responsible for what is shown in it, whether or not it approves questions first, including any decision to reject a question or ban a participant.
In anonymous Zoom, Google Meet and ChatGPT rooms, the host can approve or hide waiting questions in the host controls. Questions also wait when the AI allowance is reached or the provider is unavailable. The host is responsible for what is shown in their room, just as an organization is responsible for its rooms.
Display names are screened in every room, whatever moderation the workspace chose, before a name can appear. A name containing a word on our short list of known offensive words, an uncertain result, or a check we cannot reach simply refuses that name and you may try another. A confident finding that a name is offensive or insulting removes your existing display names in that workspace and prevents naming there for 24 hours. Our privacy policy says what is sent and to whom.
We may remove content or suspend an account that breaks these terms or the law, and we will say why when we can.
5. What you may not do
- Break the law, or use AskOne to harass, threaten or defame anyone.
- Post someone else’s personal data, or content you have no right to post.
- Attempt to reach a room, workspace or account that is not yours, or to work around a ban, a plan limit or a rate limit.
- Attack the service — flooding, scraping at scale, probing for vulnerabilities without our written permission, or interfering with anyone else’s session.
- Resell AskOne or present it as your own product.
6. Plans and payment
- The Free plan allows one open room at a time and up to 100 participants in it. No card is required, and it does not expire.
- The Premium plan allows up to 10 rooms open at once and up to 1,000 participants per room.
- AI moderation is included on every plan, within fair use. If its daily allowance is reached or the provider is unavailable, new questions wait for a person instead of appearing without review.
- Subscriptions are billed by Clerk through Stripe. We never see your card details. Prices shown on the pricing page come from that system and are what you will be charged.
- Cancel at any time; the plan runs to the end of the period you paid for. Statutory consumer withdrawal rights are unaffected.
- If we change a price we will tell you before it applies to you, and you may cancel instead.
7. Keeping your data
Closing an organization room stops participation; it does not delete anything. Its data carries a retention date of 30 days after it closes; this also applies to rooms kept from Zoom, Google Meet or ChatGPT. Export what you need before then. Scheduled deletion of expired organization rooms is not running yet; we delete on request in the meantime. The detail — including what does and does not yet happen automatically — is in the Privacy Policy.
A room started without an AskOne account, in Zoom, Google Meet or ChatGPT, closes automatically 48 hours after it opens, unless you close it sooner. Its questions, votes, participant hashes and display names are deleted 7 days after it closes. Cleanup runs every 15 minutes; when no rooms remain, the anonymous workspace and its keyed user hash are deleted too. Before deletion, Sign up to keep your rooms lets you move all your remaining rooms into an organization after creating an account or signing in, and confirming. Their join codes stay the same, the anonymous workspace and its user hash are removed, and the rooms follow the organization retention policy.
8. Availability
We work to keep AskOne up but do not promise uninterrupted service on any plan, and we may take it down for maintenance. There is no service level agreement unless we have signed one with you.
9. Liability
AskOne is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, or lost data. Our total liability in any twelve-month period is limited to what you paid us in that period. Nothing here limits liability for death or personal injury caused by negligence, for intentional harm, or any other liability that cannot be limited under Polish law — and if you are a consumer, your statutory rights are unaffected.
10. Ending it
You may stop using AskOne and delete your account at any time. We may suspend or close an account that breaks these terms. On closure, room data is deleted in line with the privacy policy.
11. Law and disputes
Polish law governs these terms, and the courts of Warsaw have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory law of the country you live in, and you may bring proceedings where you live.
12. Changes
We may update these terms. The date at the top changes with them, and we notify administrators and moderators of material changes by email. Continuing to use AskOne after that means you accept them.
13. Contact
HURYN Sp. z o.o., ul. Hoża 29, 00-521 Warszawa, Poland — contact@askone.org.